Company asks residents to pay
outstanding bills before demanding for maintenance services
18/02/2009 The Star By Stuart Michael
Isaiah Jacob who is secretary of the Taman Sri Murni Selayang residents
safety action committee, waiting for the lift at his apartment block.
APARTMENT maintenance company Hokawai and Associates has urged apartment
owners in Taman Seri Murni Selayang, Kuala Lumpur, to pay their maintenance
fees of RM1.2mil before demanding any services.
According to its senior manager, Rolland Dass, they have been having
problems collecting maintenance fees from the residents in the apartment
since taking over two years ago.
On Jan 21, in an article that appeared in StarMetro, “A host of woes at
apartments”, the residents claimed the company had not been servicing the
“If we can get even half of the amount owing to us, we would be able to
service the apartments well. Many of the owners owe us six to seven years of
“Just to give an insight to the history of this apartment, we took over the
maintenance in September 2007, when the previous company owed Syabas
RM67,000 in water bills and RM209,883 in electricity bills.
“So, we struck a deal with Syabas and Tenaga Nasional Berhad (TNB) to pay
about RM40,000 a month. But we make sure that at least one lift is working
in every block,” Dass said.
He added that the company collected about RM30,000 in maintenance fees and
it was just enough to cover their payment to Syabas and TNB.
“We are at a losing end and I hope the residents will understand our
“If the residents start paying, we will definitely ensure that maintenance
is our utmost priority,’ he said.