Thumbs up to City Hall's
KUALA LUMPUR: City Hallís newly-launched e-application system for building
renovations has received the thumbs up.
Real Estate and Housing Developersí Association (Rehda) president Ng Seing
Liong said the system would put City Hall on par with other local
authorities in developed countries.
"The system was implemented in Sydney several years ago and it has been very
He said City Hall was moving in the right direction as members of the
public, developers and contractors could now check the status of their
"It will cut red tape and improve the delivery system."
Asrul Izham, a project engineer with Emas Kang, is relieved that City Hall
has introduced the e-application system.
"It can get really difficult tracking down my clientsí applications.
Sometimes I have to wait three months to get approval."
With the online system, Asrul will be able to keep track of his application
just with the click of the mouse.
"It can be tedious going to the local authority every week just to check on
the status of my application," he said, adding that other local authorities
should also adopt the system.
"It is really convenient for developers, contractors and house owners. I do
not see why other local authorities should not implement it."
House Buyers Association honorary secretary-general Chang Kim Loong urged
other local authorities to emulate City Hallís move.
"We support it because it improves the delivery system," he said.
However, he hoped that the Federal Territories Ministry will include
additional details on the portal such as the development order, certificate
of fitness and status of housing projects.
"With this information, house buyers can further protect themselves as they
will be able to judge whether a property in a certain area is worth buying,"