Management denies fee cut offer
The Malay Mail 14/9/2005

KUALA LUMPUR: DwiTasik Management Services Sdn Bhd, which manages the Cemara Apartments in Bandar Seri Permaisuri has never promised residents any reduction in monthly maintenance fees.

Its assistant manager Peter Foo said the maintenance fees for the low-medium-cost apartments and low-cost apartments are RM65 and RM55 respectively.

"Some owners lodged a complaint with the Housing and Local Government Ministry in 2003. We replied to the Ministry with the details of the main-tenance charges," said Foo in a faxed statement.

He said that in July 2003, the management offered to waive the late payment interest on the maintenance charges as an incentive for owners to pay their arrears.

"Many owners responded positively. It resulted in the maintenance arrears being reduced from RM224,000 to RM73,000 . It is apparent that many have accepted that the maintenance charges are reasonable and are satisfied with the services provided,"

Foo was responding to a report in The Malay Mail on Aug 26, where the residents of Block A and B of the apartments complained that the management has done little to improve maintenance services at the apartments.

He said those who wanted a covered parking lot would have to pay a premium, whereas no charges are imposed for the open parking lots.

"Buyers who wanted a covered parking lot should have chosen those units that come with it. The management has no authority over the allocation of the owners' parking lots,"

On the height of the corridor parapet, Foo explained the wall was built in accordance with plans approved by the authorities.

“The management has disallowed the installation of grilles by owners at the corridor area as access is needed to read the individual unit water meters."