Property Talk: A weekly column by S.C. Cheah  
        THERE has been strong opposition against the proposed 
        amendment to the Valuers, Appraisers and Estate Agents Act 1981 that 
        aims to regulate the property management profession.  
        The opposing groups include the Malaysian Association 
        for Shopping and Highrise Complex Management (PPK), the Real Estate & 
        Housing Developers Association (REHDA), and the Property & Construction 
        Committee of the Associated Chinese Chamber of Commerce & Industry 
        Malaysia (ACCCIM).  
        
        The group that is for the amendment includes the 
        Board of Valuers, Appraisers and Estate Agents (BVAEA), Institution of 
        Surveyors Malaysia (ISM), Association of Valuers and Property 
        Consultants in Private Practice Malaysia (PEPS) and some local 
        varsities.   
        Critics feel that engaging registered valuers will 
        create a layer of “unnecessary” fees to perform probably minimal work as 
        the existing property management team, who may be non-valuers, are doing 
        most of the work. Some quarters are also reluctant to have the BVAEA as 
        the “regulator” and they prefer a deregulated state for the property 
        management business.  
        “Managing a shopping centre is not that easy. You 
        have to be with the centre from Day 1, right from the planning stage and 
        securing of tenants. What do the registered valuers know?” asked a 
        property manager of a shopping centre.  
        Others feel that the move by the BVAEA is tantamount 
        to creating a “cartel” for its members. It is also felt that further 
        regulation will not bode well with globalisation.   
        There are also fears that professional bodies are 
        becoming more “protective” and “monopolistic” of their turf. The recent 
        move by the Bar Council to impose a no discount ruling on certain fees 
        is a case in point.  
        Although it may appear to be a separate issue, many 
        property developers are unhappy, as they feel that all these may mean 
        house buyers will have to pay more.  
        Like it or not, the BVAEA is the present regulatory 
        authority in Malaysia for property management, and it regulates the 
        property management profession by way of the provisions of the Valuers, 
        Appraisers and Estate Agents Act 1981, and the Valuers, Appraisers and 
        Estate Agents Rules 1986 as amended.  
        Under the Act and Rules, the BVAEA maintains a 
        register each for the valuers and estate agents, and the practice of 
        valuation and estate agency is permitted only if a registered valuer or 
        estate agent practises through a firm that is a sole proprietorship, a 
        partnership or body corporate. To practise as a property manager, a 
        person must be registered under the Register of Valuation Firms that is 
        maintained by the BVAEA.  
        
          
             
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              Properties in Mont Kiara enjoy good rental rates and capital 
              appreciation partly because of good property management. 
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        The Act exempts owners of buildings from registration 
        for the purpose of undertaking their own in-house property management if 
        no fees are charged.  
        The crux of the matter falls on the word “fee”. This 
        is because property management is defined in the Act as “...the 
        management and control of any land, building and any interest therein, 
        excluding the management of property-based businesses, on behalf of the 
        owner for a fee and includes but is not limited to the following 
        responsibilities...”  
        They include monitoring outgoings and making payments 
        out of the income from the property; preparing budgets and maintaining 
        the financial records for the property; enforcing the terms of leases 
        and other agreements pertaining to the property; and advising on sales 
        and purchase, insurance and upgrading of the property.  
        BVAEA board member Elvin Fernandez said the current 
        confusion could be due to a lack of discussion as the two groups had met 
        only once last year.  
        “There is a real need for the two groups to meet to 
        thrash it out,” he said, adding that there was no basis to oppose 
        BVAEA's move to open a separate register for property managers through 
        the proposed amendments, as this would now allow bona fide property 
        managers to register themselves during the one-year grace period that 
        would commence from the date the legislation took effect.   
        “Those coming in after the one-year period may have 
        to take exams. We want to see bona fide people who are practising as 
        property managers to be registered. It is certainly not necessary for 
        the BVAEA, with its glass on the property management issue already half 
        full, to be replaced by another regulator under a different ministry. 
        Calls for complete deregulation, which are made from time to time, are 
        also not in the interest of creating a robust property management 
        profession in Malaysia,” he said.  
        On allegations that valuation companies would stand 
        to benefit from the lucrative property management business, Fernandez, 
        who is the managing director of Khong & Jaafar Sdn Bhd, said: “We manage 
        some 10,000 units of condominium and five to six million sq ft of office 
        space, but we make more (money) from valuation. Property management is 
        the last of our area of work,” he said.  
        He noted that a survey done five years ago showed 
        that valuation firms managed about 25 million sq ft of office space and 
        100,000 condominium units. “This is quite big and is growing by the 
        day,” he added.